Due to the unique characteristics of our historic property, individual room temperatures cannot be adjusted by guests. However, each room is equipped with an overhead and oscillating fan to enhance your comfort, and we provide extra blankets for those who may prefer a cozier environment. We maintain the overall property temperature between 68-72°F. We ask guests to please refrain from adjusting thermostats in public areas of the hotel. While we are aware of the building’s quirks and do our best to accommodate guest preferences, we appreciate your understanding and cooperation in maintaining a comfortable environment for all.

Yes, every guest room at The Ell Hotel features a private en suite bathroom for your comfort and convenience.

Our boutique hotel is conveniently located just 0.7 miles from the waterfront and 0.5 miles from Historic Downtown. You can easily access these attractions by car, on foot—thanks to a sidewalk that stretches all the way from our property to downtown—or by bike. We provide complimentary bikes for our guests to enjoy. Additionally, parking downtown is free. For guests preferring to stay closer to the water, restaurants, and shops, we offer accommodations through our Airbnb properties, which you can view under the "Our Airbnbs" tab on our website.

Our property requires navigation of stairs to access the front door, including five steps up to the front porch and an additional step into the hotel. For guests who prefer easier access, we offer a first-floor guest room, known as the Yellow Room, which minimizes the need to navigate multiple steps. This room also includes additional support bars in the shower and at the toilet to assist our guests.

As a veteran-owned and operated boutique hotel, we hold a special appreciation for veterans and all who serve our communities. While we do not offer specific discounts for military personnel, AARP members, or first responders, we regularly feature promotions through our email marketing newsletter. Additionally, we provide loyalty discounts for returning customers, discounts for extended stays of more than two nights, and group discounts for those reserving multiple rooms.

Yes, parking is available for our guests. We have a carport that is available on a first-come, first-served basis, in addition to free street parking alongside our property.

At our boutique hotel, "invisible service" means that we offer a seamless, no-host experience. This allows for maximum privacy and flexibility during your stay. We operate with a self-check-in system, where guests are provided a key code prior to arrival, which is used to access the property at their convenience. Although our staff are not physically present on-site at all times, our team is readily available via phone—both text and call—to assist with anything you may need, from extra towels to local recommendations. It's important for guests to know that check-in details are sent via email before arrival, and while we may not be there to greet you in person, our commitment to your comfort remains our top priority. You might also meet our wonderful housekeeping staff, Stephanie, Cathy, or Somer, or even Ell, who frequents the property throughout the week.

Our boutique hotel features five beautifully appointed guest rooms, with options for king or queen beds. We offer accommodations on both the first and second floors. Overall, we can comfortably sleep up to 16 guests using a combination of beds, sleeper sofas, and twin rollaways.

While we do not offer breakfast, we ensure you start your day right with our 24/7 complimentary coffee and tea bar. Upon arrival, enjoy our welcoming treat of fresh baked chocolate chip cookies from Brownie Bakery, along with two bottles of water per reservation. For local dining options, our personalized welcome book features hand-picked recommendations for the best breakfast spots in Washington to enhance your stay.

Check-in at our hotel is any time after 3 PM, and check-out is by 10 AM. For added convenience, we offer the option to add early check-in at 1 PM or late check-out at 12 PM for an additional fee of $35. Please request these additions when making your reservation. We strive to accommodate these requests based on availability.

We are a pet-friendly property and welcome your four-legged family members. There is a $35 fee per reservation for pets, with a limit of two dogs per room. Please note, we only allow dogs and no other types of animals. For your convenience, we provide a pet waste bin and pet waste bags located at the back of the property near the garage. We also provide spare blankets in each room to protect our white linens for guests who choose to have their dogs sleep in the bed. If needed, we can recommend local dog walkers during your stay.

We understand that plans can change. If you need to cancel your reservation, we offer a full refund if you cancel at least 72 hours before your scheduled check-in time. For cancellations made less than 72 hours in advance, we don’t provide refunds, but we’re more than happy to reschedule your stay to another date that suits you better. Please note that if the cost of your new stay is higher than your original booking, the difference will be charged. We encourage you to contact us as soon as possible if your plans change.